Delivery Program and Operational Plan 2024/25

Our community lies at the heart of everything we do. As we tackle the challenges for growth, we prioritise the needs of our community. While we aim to address a wide array of requests, our available resources need to be used efficiently and responsibly.

Our Draft Delivery Program and Operational Plan 2024/2025 - 2027/2028 provides key actions and services for the 2024/25 financial year, a summary of our major capital works and our financial details for the years ahead.

These plans are vital as they outline how we will resource and maintain the services and infrastructure that impacts our daily lives, including water, wastewater, waste management, open spaces, footpaths and drainage.

You are invited to have your say on these plans. Make a submission using the feedback form below.

Join the General Manager at a Community Information Session at Wardell War Memorial Hall at 6pm on Wednesday 15 May 2024.

If you are unable to make it in person, view the online video presentation available on this page.

Got a question for Council?

Wondering about upcoming projects or want to suggest improvements, like playgrounds, roads, or community facilities? Post your question below and it will be answered by our General Manager and Directors. 👇

You are invited to have your say on these plans. Make a submission using the feedback form below.

Join the General Manager at a Community Information Session at Wardell War Memorial Hall at 6pm on Wednesday 15 May 2024.

If you are unable to make it in person, view the online video presentation available on this page.

Got a question for Council?

Ask a DPOP Question

Do you have a burning question you would like answered by Council?

Your questions will be answered here by Council staff as part of an online community information session.

Please note questions posted here will not be considered as a formal submission. To make a submission on the Delivery Program and Operational Plan please use the feedback survey.

Share I am amazed that you still persist with the massive 240litre bins for Organic, Recycle and Landfill Waste. Apart from the huge effort needed to trundle these behemoths to the kerb every week, you are encouraging residents to be frivolous with their waste. Most councils have moved, years ago, to 80 litres for organic and 120 for recycle and landfill. When I first moved here last year and asked council about a bin size reduction I was ridiculed by the person who answered the councils phone. Laughed at and told to shut up and put up. Many councils offer a reduced rate for the smaller wheelie bins or otherwise an increase penalty for larger ones. I would encourage council to look to its waste management policy and try to reduce the amount we send to landfill by having better sized collection bins. on Facebook Share I am amazed that you still persist with the massive 240litre bins for Organic, Recycle and Landfill Waste. Apart from the huge effort needed to trundle these behemoths to the kerb every week, you are encouraging residents to be frivolous with their waste. Most councils have moved, years ago, to 80 litres for organic and 120 for recycle and landfill. When I first moved here last year and asked council about a bin size reduction I was ridiculed by the person who answered the councils phone. Laughed at and told to shut up and put up. Many councils offer a reduced rate for the smaller wheelie bins or otherwise an increase penalty for larger ones. I would encourage council to look to its waste management policy and try to reduce the amount we send to landfill by having better sized collection bins. on Twitter Share I am amazed that you still persist with the massive 240litre bins for Organic, Recycle and Landfill Waste. Apart from the huge effort needed to trundle these behemoths to the kerb every week, you are encouraging residents to be frivolous with their waste. Most councils have moved, years ago, to 80 litres for organic and 120 for recycle and landfill. When I first moved here last year and asked council about a bin size reduction I was ridiculed by the person who answered the councils phone. Laughed at and told to shut up and put up. Many councils offer a reduced rate for the smaller wheelie bins or otherwise an increase penalty for larger ones. I would encourage council to look to its waste management policy and try to reduce the amount we send to landfill by having better sized collection bins. on Linkedin Email I am amazed that you still persist with the massive 240litre bins for Organic, Recycle and Landfill Waste. Apart from the huge effort needed to trundle these behemoths to the kerb every week, you are encouraging residents to be frivolous with their waste. Most councils have moved, years ago, to 80 litres for organic and 120 for recycle and landfill. When I first moved here last year and asked council about a bin size reduction I was ridiculed by the person who answered the councils phone. Laughed at and told to shut up and put up. Many councils offer a reduced rate for the smaller wheelie bins or otherwise an increase penalty for larger ones. I would encourage council to look to its waste management policy and try to reduce the amount we send to landfill by having better sized collection bins. link

I am amazed that you still persist with the massive 240litre bins for Organic, Recycle and Landfill Waste. Apart from the huge effort needed to trundle these behemoths to the kerb every week, you are encouraging residents to be frivolous with their waste. Most councils have moved, years ago, to 80 litres for organic and 120 for recycle and landfill. When I first moved here last year and asked council about a bin size reduction I was ridiculed by the person who answered the councils phone. Laughed at and told to shut up and put up. Many councils offer a reduced rate for the smaller wheelie bins or otherwise an increase penalty for larger ones. I would encourage council to look to its waste management policy and try to reduce the amount we send to landfill by having better sized collection bins.

Mario Mark Anders asked 4 days ago

Thank you for your feedback regarding the size of bins provided through our kerbside collection service. We do apologise for your initial customer service experience as it is inconsistent with the high standard we have committed to providing our community.
We do offer a smaller bin size of 140L and we’re happy to reduce your bin size if you wish. This can be done by calling our resource recovery customer service team between 8am and 4pm on 02 6686 1287.
The reasoning behind the 240L standard size bin for our 3-bin collection service is that it is designed to provide sufficient volume of waste, recycling and organics capacity for the average Ballina household. We acknowledge some households will produce more waste, and some less waste, however this bin size is considered appropriate for the average household to facilitate a fortnightly waste and recycling and weekly organics 3-bin collection service frequency.
We are continually looking to improve our waste management and resource recovery policies and agree with you in the importance of encouraging and supporting our community in reducing waste to landfill. We conduct regular audits of the composition of our residential bins to assess how the system is performing and identify areas where we need to target community education campaigns to assist the Ballina community in continually improving our waste management and resource recovery practices. Comparing our most recent 2020 and 2022 audit results, the generation of all waste streams decreased and resource recovery increased, illustrating that our current policies are having a positive impact.
We have considered providing discounted rates for smaller sized bins however evidence from other Councils introducing this policy retrospectively has shown residents choosing a smaller waste bin size for a reduced rate tend to contaminate their recycling and organics bins with landfill items. As we increase the circularity of our economy and find more viable markets to recycle various products, we continually aim for our proportion of waste to landfill to continue to decrease and resource recovery to increase. For now, we follow the best practice for bin size and collection frequency, and offer smaller bin sizes for those that would like them as well as a variety of education programs for the community to help them improve their waste practices.
If you would like to discuss further please give Justine Rowe, our Resource Recovery Education Officer, a call on 6681 0568.
Share Do you plan to create a light industrial area in Lennox Head within the next 5-10 years? on Facebook Share Do you plan to create a light industrial area in Lennox Head within the next 5-10 years? on Twitter Share Do you plan to create a light industrial area in Lennox Head within the next 5-10 years? on Linkedin Email Do you plan to create a light industrial area in Lennox Head within the next 5-10 years? link

Do you plan to create a light industrial area in Lennox Head within the next 5-10 years?

MJC asked 4 days ago

Action 34 in Council’s adopted Lennox Head Strategic Plan outlines a proposal for Council to continue discussions with the owner of land that adjoins Byron Bay Road and Ross Lane for potential rezoning to employment/industrial purposes. The creation of an industrial precinct in this locality has been planned for a number for years, however it is very dependent on the involvement of the landowner. For further information please contact Council’s Strategic Planning Section. To view the Lennox Head Strategic Plan please visit Lennox Head Strategic Plan | Your Say Ballina
Share Hi, A few years ago I had a meeting with the previous major in regards to the smaller playgrounds (in particular Yellowfin and Egdewater) I and previously seen that Edgewater was in the operational plan but then in got removed. I was wondering how we go about getting these playgrounds updated. There is enough space especially at Yellowfin to have more than just 1 basket swing. We often walk there of an afternoon too find its being used by older kids and then there is nothing else for my son to do there while waiting so most of the time we head home. This area has quite a few families and it would be great to have facilities, especially being near the airport it makes sense to let kids run around for 20-30 mins to wear them out before catching a plane. Another little thing I have noticed in the area is Aldis driveway....it is so dangerous it would be great if you could only exit left from Aldi to go towards industrial estate and go around roundabout and the same to only be able to enter from Tamarind Dr end of North Creek Road so cars aren't cutting in front of traffic. It gets quite busy and chaotic. Thanks for reading on Facebook Share Hi, A few years ago I had a meeting with the previous major in regards to the smaller playgrounds (in particular Yellowfin and Egdewater) I and previously seen that Edgewater was in the operational plan but then in got removed. I was wondering how we go about getting these playgrounds updated. There is enough space especially at Yellowfin to have more than just 1 basket swing. We often walk there of an afternoon too find its being used by older kids and then there is nothing else for my son to do there while waiting so most of the time we head home. This area has quite a few families and it would be great to have facilities, especially being near the airport it makes sense to let kids run around for 20-30 mins to wear them out before catching a plane. Another little thing I have noticed in the area is Aldis driveway....it is so dangerous it would be great if you could only exit left from Aldi to go towards industrial estate and go around roundabout and the same to only be able to enter from Tamarind Dr end of North Creek Road so cars aren't cutting in front of traffic. It gets quite busy and chaotic. Thanks for reading on Twitter Share Hi, A few years ago I had a meeting with the previous major in regards to the smaller playgrounds (in particular Yellowfin and Egdewater) I and previously seen that Edgewater was in the operational plan but then in got removed. I was wondering how we go about getting these playgrounds updated. There is enough space especially at Yellowfin to have more than just 1 basket swing. We often walk there of an afternoon too find its being used by older kids and then there is nothing else for my son to do there while waiting so most of the time we head home. This area has quite a few families and it would be great to have facilities, especially being near the airport it makes sense to let kids run around for 20-30 mins to wear them out before catching a plane. Another little thing I have noticed in the area is Aldis driveway....it is so dangerous it would be great if you could only exit left from Aldi to go towards industrial estate and go around roundabout and the same to only be able to enter from Tamarind Dr end of North Creek Road so cars aren't cutting in front of traffic. It gets quite busy and chaotic. Thanks for reading on Linkedin Email Hi, A few years ago I had a meeting with the previous major in regards to the smaller playgrounds (in particular Yellowfin and Egdewater) I and previously seen that Edgewater was in the operational plan but then in got removed. I was wondering how we go about getting these playgrounds updated. There is enough space especially at Yellowfin to have more than just 1 basket swing. We often walk there of an afternoon too find its being used by older kids and then there is nothing else for my son to do there while waiting so most of the time we head home. This area has quite a few families and it would be great to have facilities, especially being near the airport it makes sense to let kids run around for 20-30 mins to wear them out before catching a plane. Another little thing I have noticed in the area is Aldis driveway....it is so dangerous it would be great if you could only exit left from Aldi to go towards industrial estate and go around roundabout and the same to only be able to enter from Tamarind Dr end of North Creek Road so cars aren't cutting in front of traffic. It gets quite busy and chaotic. Thanks for reading link

Hi, A few years ago I had a meeting with the previous major in regards to the smaller playgrounds (in particular Yellowfin and Egdewater) I and previously seen that Edgewater was in the operational plan but then in got removed. I was wondering how we go about getting these playgrounds updated. There is enough space especially at Yellowfin to have more than just 1 basket swing. We often walk there of an afternoon too find its being used by older kids and then there is nothing else for my son to do there while waiting so most of the time we head home. This area has quite a few families and it would be great to have facilities, especially being near the airport it makes sense to let kids run around for 20-30 mins to wear them out before catching a plane. Another little thing I have noticed in the area is Aldis driveway....it is so dangerous it would be great if you could only exit left from Aldi to go towards industrial estate and go around roundabout and the same to only be able to enter from Tamarind Dr end of North Creek Road so cars aren't cutting in front of traffic. It gets quite busy and chaotic. Thanks for reading

Heather asked 8 days ago

The playground at Yellow Fin Park is identified within our Playground Upgrade and Management Plan to be renewed to a higher standard and provide an improved play space for the communities along North Creek Road. The upgrade of this playground is determined through the asset management procedures outlined in the plan and is not currently anticipated to occur within the current four-year Delivery Program and Operational Plan cycle but will be evaluated in line with the procedures and considered with each review of the delivery program.
In respect to the Aldi exit, the current four-year Delivery Program includes the duplication of the Canal Bridge, the four-laning of Tamarind Drive from Kerr Street to North Creek Road, and the four-laning of the small section of North Creek Road between Southern Cross Drive and Tamarind Drive. This four laning of the one section of North Creek Road is likely to result in the entrance and exit to the Aldi Supermarket being Left In and Left Out only, thereby removing the concerns raised. For further information on this project please contact our Project Management Office.
Share Will a police station be created for Lennox Head on Facebook Share Will a police station be created for Lennox Head on Twitter Share Will a police station be created for Lennox Head on Linkedin Email Will a police station be created for Lennox Head link

Will a police station be created for Lennox Head

John surfer asked 4 days ago

Council has previously written to the NSW Minister Police seeking support for the creation of a Police Station in Lennox Head. The response to date has been that additional resources are allocated to Ballina to support communities such as Lennox Head. Unless there is a change in approach from the State Government it appears unlikely that a separate Police Station will be established in Lennox Head.
Share Cumbalum desperately needs CCTV cameras at all in roads and paths to the estate. Breaking are happening every weekend, and the commmunity is talking about funding their own security guards. Something needs to be done by council to deter these criminals. on Facebook Share Cumbalum desperately needs CCTV cameras at all in roads and paths to the estate. Breaking are happening every weekend, and the commmunity is talking about funding their own security guards. Something needs to be done by council to deter these criminals. on Twitter Share Cumbalum desperately needs CCTV cameras at all in roads and paths to the estate. Breaking are happening every weekend, and the commmunity is talking about funding their own security guards. Something needs to be done by council to deter these criminals. on Linkedin Email Cumbalum desperately needs CCTV cameras at all in roads and paths to the estate. Breaking are happening every weekend, and the commmunity is talking about funding their own security guards. Something needs to be done by council to deter these criminals. link

Cumbalum desperately needs CCTV cameras at all in roads and paths to the estate. Breaking are happening every weekend, and the commmunity is talking about funding their own security guards. Something needs to be done by council to deter these criminals.

bamelia asked 4 days ago

Council continues to lobby the State Government for increased Police resources for Ballina Shire, with crime primarily being a Police matter. Regular meetings are held between the Mayor and the NSW Police to ensure that the Police are aware of the concerns being raised by the community.
Council also has a project currently underway to investigate the provision of CCTV across the shire, with the town centres being the primary focus. However, the study will also investigate options to provide CCTV in hotspot areas.
Once the report is completed, Council will be seeking State Government funding to support the installation of CCTV due to the high level of capital cost of installing a comprehensive CCTV network.
Criminal activities should always be initially reported to Crime Stoppers NSW: Crime Stoppers NSW – Report Criminal Information
Share As more and more families move into North Lakes area near the airport, the need for better playgrounds is very apparent. There is only 1 swing in the main “park” off of North Creek Road and the “play area” in Edgewater Cove is not even usable functionally. We LOVE living in this area and our street but our kids can’t even play on what is currently installed there. A small play structure (swing, slide, balance area, flying fox) in Edgewater Cove and a larger actually playground in the main area off of North Creek road would make this area much better for families and really improve our community. Thank you on Facebook Share As more and more families move into North Lakes area near the airport, the need for better playgrounds is very apparent. There is only 1 swing in the main “park” off of North Creek Road and the “play area” in Edgewater Cove is not even usable functionally. We LOVE living in this area and our street but our kids can’t even play on what is currently installed there. A small play structure (swing, slide, balance area, flying fox) in Edgewater Cove and a larger actually playground in the main area off of North Creek road would make this area much better for families and really improve our community. Thank you on Twitter Share As more and more families move into North Lakes area near the airport, the need for better playgrounds is very apparent. There is only 1 swing in the main “park” off of North Creek Road and the “play area” in Edgewater Cove is not even usable functionally. We LOVE living in this area and our street but our kids can’t even play on what is currently installed there. A small play structure (swing, slide, balance area, flying fox) in Edgewater Cove and a larger actually playground in the main area off of North Creek road would make this area much better for families and really improve our community. Thank you on Linkedin Email As more and more families move into North Lakes area near the airport, the need for better playgrounds is very apparent. There is only 1 swing in the main “park” off of North Creek Road and the “play area” in Edgewater Cove is not even usable functionally. We LOVE living in this area and our street but our kids can’t even play on what is currently installed there. A small play structure (swing, slide, balance area, flying fox) in Edgewater Cove and a larger actually playground in the main area off of North Creek road would make this area much better for families and really improve our community. Thank you link

As more and more families move into North Lakes area near the airport, the need for better playgrounds is very apparent. There is only 1 swing in the main “park” off of North Creek Road and the “play area” in Edgewater Cove is not even usable functionally. We LOVE living in this area and our street but our kids can’t even play on what is currently installed there. A small play structure (swing, slide, balance area, flying fox) in Edgewater Cove and a larger actually playground in the main area off of North Creek road would make this area much better for families and really improve our community. Thank you

Jenner Robs asked 8 days ago

The playground at Yellow Fin Park is identified within our Playground Upgrade and Management Plan to be renewed to a higher standard and provide an improved play space for the communities along North Creek Road. The upgrade of this playground is determined through the asset management procedures outlined in the plan and is not currently anticipated to occur within the current four-year Delivery Program and Operational Plan cycle but will be evaluated in line with the procedures and considered with each review of the delivery program.

Delivery Program and Operational Plan 2024/25

Ask a DPOP Question

Do you plan to create a light industrial area in Lennox Head within the next 5-10 years?

Will a police station be created for Lennox Head

Cumbalum desperately needs CCTV cameras at all in roads and paths to the estate. Breaking are happening every weekend, and the commmunity is talking about funding their own security guards. Something needs to be done by council to deter these criminals.

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